ArtworkEssentials values its customers
and respects their privacy. We collect customer information
in an effort to improve your shopping experience and
to communicate with you about our products, services,
contests, and promotions. ArtworkEssentials recognizes
that it must maintain and use customer information responsibly.
We do not sell or rent the information you provide to
us online to third parties. However, we do share your
information with third parties under certain circumstances.
This policy describes the personal information
we collect about you, why we collect it, how we use
it and when we share it with third parties. Our policy
also describes the choices you can make about how we
collect and use your information. If you have any questions
customer service via email, call us at 1(949) 856-2196
or write us at ArtworkEssentials Customer Services,
5622 Highgate Terrace, Irvine CA 92612.
If our information practices change
in the future, we will let you know by posting the policy
changes on our Web site or by communicating directly
with you. We will notify you of any such change before
we use your information in a manner not previously disclosed
at that time to opt out of any new use of your information.
Frequently Asked Questions:
What kind of information does ArtworkEssentials
We collect information (such as your
name, email address, mailing address, and phone and
credit card numbers) that you provide when you place
an order, save your information with us or participate
in a contest, promotion or survey. We also maintain
a record of your product interests and your purchases
online and in our stores. We may acquire customer names,
email addresses and mailing addresses for select mailings
from third parties.
How does ArtworkEssentials use my
When you make an online purchase from
ArtworkEssentials, we use your information to process
your order. We will also send you emails to confirm
your order, and we may need to contact you via phone,
postal mail or email if we have other questions regarding
To serve you better, we may combine
information you give us online and in our stores as
well as information about your product interests and
purchases. In addition, we may combine information you
provide with demographic information that is publicly
available. We use this combined information to enhance
and personalize your shopping experience with us, and
to communicate with you by email or postal mail about
our products, services, contests, and promotions that
may be of interest to you. If you do not want us to
use your information as described above, please contact
ArtworkEssentials customer service by calling 1(949)
Does ArtworkEssentials share my information
with third parties?
We contract with third parties to assist
us in maintaining and managing our customer information
to fulfill promotions and to communicate with our customers.
We do not authorize any of those third parties to make
any other use of your information.
In addition, when we team up with another
company to offer or provide products, services, contests
or promotions, we and the other company may cross-reference
our customer databases to identify common customers.
We and the other company may use that existing information
to identify future promotional opportunities and to
fulfill promotional or contractual obligations.
When we offer contests and promotions,
or join with other companies to do so, customers who
choose to participate in those contests and promotions
may be asked to provide personal information to participate.
That information may then be used by us and any company
offering the contest or promotion to notify winners
or to fulfill promotional obligations.
If prior to participating in a contest
or promotion, you opted not to receive information from
us, you may still receive information from or about
ArtworkEssentials in connection with the contest or
promotion if you choose to participate in it. You may
opt not to participate in these contests or promotions
if you do not want to receive information about ArtworkEssentials
or share your information with us and the other companies
sponsoring those contests or promotions.
We also may share aggregate, non-personally
identifiable information about you (such as age, gender,
and types of products purchased) with our business partners
to fulfill our contractual obligations. Except as described
above, we do not share, rent or sell any information
we collect online to any unaffiliated third party.
How do I remove my information from
email, phone, and postal mailing lists?
We want to communicate with you only
if you want to hear from us. If you prefer not to receive
information from us, either through email, postal mail
or by phone, please let us know by sending us an email.
Please note that such requests may take
up to six to eight weeks to become effective. In addition,
if you ask us to remove your name and address from our
email or postal mailing lists, we will maintain your
name in a "do not mail" file to ensure that
we can honor your request. Please also note that when
you make a purchase, we will send you emails to confirm
your order and may also need to contact you via phone,
postal mail or email if we have other questions regarding
How does ArtworkEssentials protect
Like you, we at ArtworkEssentials are
concerned about the safety of children when they use
the Internet. Consistent with the Children's Online
Privacy Protection Act of 1998, we will never knowingly
request personally identifiable information from anyone
under the age of 13 without prior verifiable parental
If we become aware that a subscriber
is under the age of 13 and has signed up without prior
verifiable parental consent, we will remove his or her
personally identifiable information from our files.
What are cookies? How does ArtworkEssentials
A cookie is a small data file that Web
sites often store on your computer's hard drive when
you visit their sites. A cookie may contain information
(such as a unique user ID), that is used to track the
do not store personally identifiable information in
shopping experience. When you visit ArtworkEssentials,
your cookie helps us keep track of your order as you
shop at our site. If you have saved your information
with us, your cookie allows us to recognize you when
you return to our site and provides you with access
to your account information. If you saved your information
and maintain information about your use of our site.
If you have not saved your information with or ordered
from us, we may monitor and maintain information about
your use of our Web site in a manner that does not identify
you. In either case, this information helps us serve
you better by improving our site design, as well as
our products, services, contests, and promotions.
the identity of the Web site you visited immediately
prior to ours to further improve our site design and
to fulfill contracts with our business partners. We
do not otherwise track any information about your use
of other Web sites.
off in your browser. If you turn off cookies, though,
we will not be able to track your order or enable you
to make a purchase from our site.